Your service teams, powered by AI that actually knows your work.
Rovo and Asana Dash are already inside the tools your teams use. We configure them around your processes, train your people to use them well, and add Claude where deeper reasoning and drafting help most, so AI becomes part of daily service delivery rather than a pilot that fades.
The problem this solves
Most organizations have already bought the AI. Few have turned it into daily habits.
Rovo is licensed but nobody has built an agent. Dash is switched on, yet requests still arrive by Slack, email and hallway conversation. Knowledge articles go stale the week after launch, so the assistant answers confidently from outdated content. Adoption stalls, workarounds spread, and the service desk keeps absorbing the same repeat questions.
Deservio closes that gap. We combine platform configuration, governed AI design and hands-on training so your teams use AI where service work really happens, in Jira Service Management, Confluence and Asana.
- Knowledge and work data: Confluence, JSM, Asana projects, and the documentation your teams already trust
- AI layer: Rovo agents and search, Asana Dash and AI Teammates, with Claude for complex drafting and analysis
- Teams equipped to operate: faster resolution, cleaner intake, less repeat work
Training and sustainability
- 01Role-based programs for agents, requesters, managers and admins, built around how each team really works.
- 02Live sessions, recorded modules and reference guides, matched to how your organization prefers to learn.
- 03AI usage guidelines covering data access, permissions, approvals and review, so adoption is governed from day one.
- 04Train-the-trainer programs and refresher training tied to releases and process changes.
AI that earns its place in the workflow.
Faster time-to-competency for new users, with fewer repeat questions reaching the service desk.
Measurable adoption of Rovo and Dash: agents built, tasks captured and answers delivered, not just logins.
Knowledge that stays current, because content ownership and review cycles are part of the rollout.
Governed AI, with clear boundaries on what agents can see, suggest and do.
Expertise around the whole system.
Talk to us before your next AI rollout, migration or audit.
Fifteen minutes with a Deservio lead will tell you where Rovo, Dash and Claude can make the biggest difference for your teams.